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Last week Disney World had introduced several new policy changes that will affect guests who are renting Electric Conveyance Vehicles (ECVs) from third party vendors.
Before these recent policy changes, Disney did not have any preferred ECV vendor. They would also allow any third party vendor to drop your ECV off with Guest Services at your Resort and not require you to be present. Check out Disney Worlds Full ECV Policy
Disney Preferred Vendor
Disney World now has a single preferred ECV rental vendor. The preferred vendor is ScooterBug. If you are renting a scooter through ScooterBug, Disney will still allow the scooter to be dropped off at Guest Services. They will manage your scooter until you arrive at your resort.
Non Preferred vendor
You are still able to rent scooters from the non preferred vendor. However, Disney will not manage these rentals at Guest Services for you. You will have to arrange a time to meet with your rental vendor to pick up your scooter. Make sure you contact your vendor for more information.
Why not just rent from Disney
If you are new at renting a scooter for your trip to Disney World, you may ask yourself why not just rent from Disney World. Yes, Disney does offer various ECV rentals. However these rentals are limited to the theme parks and Disney Springs. So if you will need to use an ECV around the resort you will have to rent one through a third party vendor.
Source: Disney Parks Blog